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iHeartMedia Payroll Operations Supervisor in Virtual, Texas


Job Summary:

iHeartMedia is seeking a payroll enthusiast wanting to grow their payroll acumen and responsibilities while coordinating and overseeing the payroll processing operations and activities for 10,000 U.S. based employees in a multi-state, multiple FEIN environment with segments of union populations reporting to the Payroll Director.


  • Coordinate and lead the processing of weekly, bi-weekly, and semi-monthly payroll processing. Resolve issues delaying payroll processing.

  • Engage with and lead a team of two payroll specialists to manage daily workflow ensuring all transactions and payroll processes are accomplished timely and accurately.

  • Provide problem solving assistance, team guidance along with training, and support as needed. Provides training to team on policies, regulations, and processes. Assists team members with resolving errors or responding to inquiries.

  • Contributes to team effort by accomplishing related tasks as needed. Backup to payroll specialist duties.

  • Serve as a primary point of contact for payroll escalations including employee engagement and complex error resolution.

  • Ensure contractual items are entered and paying accordingly. Receive and document any necessary approvals prior to processing any non-standard payments. Ensure complete and accurate record keeping for all payroll transactions.

  • Maintain updated documentation of payroll processes and informational repository.

  • Contribute to updating payroll processes, procedures, systems, and associated workflows to ensure operational effectiveness and efficiency. Identify areas of concerns and refers them to the payroll director.

  • Assist with two annual software updates and associated testing.

  • Assist with annual Sox audit.

  • Other projects and tasks as required by the business.

  • Strengthen your understanding of both operational and technical processes.

Skills and Qualifications:

  • End to end payroll processing.

  • Statutory and regulatory payroll knowledge.

  • Excellent written and oral communication skills along with a strong business acumen are required. Ability to interface with all levels of the organization. Heavy interaction and collaboration with various functional departments across the business including HR, payroll tax, HRIS, HRIT, accounting, finance, and legal.

  • Excellent organizational skills and have extreme flexibility to meet business demands and deadlines. Prioritize multiple tasks in a fast-paced, rapidly changing environment with a high degree of accuracy. People oriented, works with little direction, high stress tolerance, ability to handle adverse situations and thrives in a high-pressure environment.

  • Must be detail oriented with complex critical thinking skills.

  • Self-motivated, independent, cooperative, flexible, creative, and responsible.

  • Ability to maintain confidentiality and possess an elevated level of honesty and integrity.

  • Ability to work well and collaborate with a tenured team. Team player with a positive attitude.

  • Proven problem solving and decision-making abilities. Analytical and critical thinking skills, including advanced Excel skills and demonstrated ability of analyzing data.

  • Ability to take initiative and additional responsibilities as required by business needs.

Education and Experience:

  • Associates degree in Finance, Accounting or Business (or equivalent experience).

  • Multi-state payroll experience. Union experience a plus.

  • 3 to 5 years progressive payroll experience, minimum of 1 year in a supervisor/team lead role.

  • CPP certification preferred.

  • Workday experience a plus.



Position Type



iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

  • Employer sponsored medical, dental and vision with a variety of coverage options

  • Company provided and supplemental life insurance

  • Paid vacation and sick time

  • Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing

  • A Spirit day to encourage and allow our employees to more easily volunteer in their community

  • A 401K plan

  • Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving

  • ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Some positions in certain divisions of the iHeartMedia family of companies are subject to mandatory vaccination requirements as a condition of employment. Candidates who have been offered employment for these positions at iHeartMedia, subject to applicable law, will be required to demonstrate they have been fully vaccinated for COVID-19 or qualify for a medical or religious accommodation from the vaccination requirement by their start date (which may be extended for such purposes). If the aforementioned requirements are not met, candidates who have accepted offers for such positions will have their offers rescinded and/or employment terminated in accordance with applicable law.

Our organization participates in E-Verify. Click here (https://www.e-verify.gov/employees) to learn about E-Verify.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Click Here (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) to learn about the San Francisco Fair Chance Ordinance .

Current employees and contingent workers click here (https://wd5.myworkday.com/iheartmedia/d/task/3005$4482.htmld) to apply and search by the Job Posting Title.