iHeartMedia Operations Manager for San Jose Airport in San Francisco, California

Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$4482.htmld to apply and search by the Job Posting Title.

Clear Channel Outdoor

Job Summary:

The Operations Manager is primarily responsible for all functions of the airport advertising program on-site. Operations Managers work directly with our Account Executives and advertising clients for sales and with Airport Management staff to implement and maintain our unique sales opportunities and inventory. They play a key role in the success of the business in planning and execution of airport operations and continued revenue generation.


Overall Management of Advertising Program Operations at Airport

  • Act as front line of operations for our airport contract

  • Establish and maintain strong working relationships with Airport Management and facilities staff

  • Manage and maintain all inventory within the Advertising Program to ‘like new’ conditions

  • Monitor/implement TSA measures as dictated by airports, OSHA, etc.

  • Exercises independent judgment as far as duties and responsibilities to carry out an efficient daily work schedule

  • Directly manage and dictate workload and duties of subordinates. Responsible for planning and measuring work performance, safety oversight and daily activity

  • Handling of all complaints and issues at airport location as they pertain to advertising program and employees

  • Find, set up, oversee and sign contracts for independent contractors for needs / issues related to electrical, non-traditional wrap installations, wall repairs, other repairs as needed


  • Manage all aspects of signage as ultimately responsible for daily function of Digital and Static displays

  • Manage, maintain and monitor CCA digital advertising networks as it relates to uploading client content for digital sales contracts through the CCA Adportal System

  • Troubleshoot and develop plan of action to repair or replace static or digital inventory as needed

  • Provide Proof of Performance photographs of posted client creative in accordance with CCA / Industry standards

  • Responsible for ordering all supplies needed and set up of accounts with vendors as needed

  • Prepare all necessary purchase orders for approval through CCA

  • Manage and oversee delivery, load in, daily operations, and load out of exhibit / experiential displays

  • If the Market does not have a CCA Operations Crewmember, hire contractors and vendors to have signage repair/maintenance, inspections, installations, hanging copy as needed

  • Work closely with sign manufacturer on any new installations/products

  • Must be well versed in sign locations and existing and potential inventory to provide account executives with availability, pricing and timing estimates for bids and proposals

  • Knowledgeable in new inventory to provide product specifications to independent contractor and sales team

  • Responsible for facilitating changes and updating program inventory tracking as needed

  • Notify GM/BOM of any new products, signage or construction at the airport

  • Act as primary contact for any products at the airport (i.e. contact to coordinate installation of phone lines for Internet)

  • Responsible for daily/weekly/monthly/quarterly reporting, (i.e. Fleet Safety and Safety Inspections)

  • Responsible for reviewing safety materials monthly and holding meetings with other staff if applicable. If necessary will supply all safety tools/equipment needed

  • Responsible for participating in monthly Operations call.

  • Monitor, audit and report on compliance with OSHA, and Clear Channel safety regulations

  • Responsible for maintaining operations vehicles for location with regards to vehicle maintenance, inspections/reporting and parking privileges with airport (for employee personal vehicles also).

  • Provide escort or access for vendors or client tours

  • Liaison with airport concession. Maintain open communication with airport on relocations, remodeling, construction and advertising requests, etc. always keeping an eye open for new opportunities for CCA

  • Communicate all airport issues with GM/BOM including major changes to terminals, whether it involves airports or airline

  • Other duties as assigned or requested


  • Reports to CCA Senior Operations Manager of National Markets. Works alongside a GM or Business Operations Manager as local peer for long or short term business objectives

  • If market requires additional personnel, will supervise 2-3 CCA Operations Crewmembers


  • Experience with Photoshop, video editing / encoding, content management

  • Must have strong organizational and time management skills.

  • Must be detail oriented.

  • Ability to read, analyze and interpret verbal and written requests and directions.

  • Ability to compose letters, memos, emails and other written documentation clearly and concisely.

  • Be able to present one’s self in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face.

  • Must have working knowledge of Windows operating system and be competent in Microsoft software applications (i.e., Word, Excel and Outlook).

  • Must have ability to learn and use company and customer system(s).

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio and percent and to produce and interpret bar graphs.

  • Keen ability to assess situations, performs root cause analysis, and provides solutions.

  • Ability to analyze and develop processes that contribute to enhanced organizational efficiency.

  • Excellent communication required.

  • If use of company vehicle is necessary at assigned location, most possess valid in-state driver’s license with safe driving record


  • CompTia A+ and Network+ certifications or equivalent required

  • Digital signage, A/V equipment, and/or electronics background preferred

  • College degree – 4yr Technical degree preferred

  • Previous construction or contractor experience required

  • Previous Management experience


The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands. Employee must have the ability to see written documents, computer screens and to adjust focus.

  • While performing the duties of this job, the employee is regularly required to lift, pull, push and position ladders, material and equipment, occasionally in excess of 50 pounds. Employee is required to climb ladders and/or stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.

  • This job is generally performed in a temperature controlled airport or office environment. The requirements of the job include occasional exposure to dust and fumes. Duties are occasionally performed evening or late night hours.


San Francisco, CA: 1160 Battery Street, Suite 100, 94111

Position Type


The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Click here at http://iheartmediacareers.com/Pages/EEO.aspx to learn about E-Verify.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Click Here at https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf to learn about the San Francisco Fair Chance Ordinance .

Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$1999.htmld to apply and search by the Job Posting Title.

iHeartMedia, Inc. is one of the leading global media and entertainment companies specializing in radio, digital, outdoor, mobile, live events, and on-demand entertainment and information services across the nation and providing premier opportunities for advertisers.

Click Here To Learn More About Us:

www.iheartmedia.com at http://www.iheartmedia.com/Pages/Home.aspx