iHeartMedia TTWN Traffic Coordinator in San Antonio, Texas

Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$4482.htmld to apply and search by the Job Posting Title.

Total Traffic + Weather Network

Job Summary:

iHeartMedia’s traffic business, Total Traffic & Weather Network (TTWN), is the leading provider of traffic, transit and weather information in the United States, reaching more than 194 million monthly listeners across more than 200 markets. TTWN delivers traffic and weather updates to more than 2,000 radio and over 200 television stations, as well as through internet and mobile partnerships.

The TTWN Traffic Coordinator assists the Director of Traffic and the departments within TTWN Traffic: contracts, scheduling and copy. Together, they are responsible for ensuring that TTWN's radio advertising spots air correctly each week

Responsibilities

  • Respond to questions and requests from the sales team, radio stations and operational personnel, including the following

  • Contracts

  • Provide order/revision entry status

  • Generate and send order confirmations

  • Scheduling

  • Research under delivery questions

  • Copy

  • Generate and send logs

  • Update affiliate contacts

  • Upload and provide missing copy/audio

  • Troubleshooting technical issues

  • Escalate and route questions and requests to the appropriate person

  • Assign tasks to individual contracts, scheduling and copy coordinators as specified by the Director of Traffic

  • Provide support to Director of Traffic, as well as contracts, scheduling and copy coordinators as needed

Qualifications

  • Excellent communication skills, over both email and phone

  • Customer service and/or administrative support experience preferred

  • Ability to listen and understand requests properly

  • Convey information and answers clearly and effectively

  • Strong computer and data entry skills, with the ability to learn new systems quickly

  • Meticulous attention to detail, following up as necessary

  • Work well individually, as well as with others

  • Excellent time management, focusing on urgent and important tasks

Education

  • High school diploma

  • Bachelor’s degree preferred

Location

San Antonio, TX: 20880 Stone Oak Parkway, 78258

Position Type

Regular

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Click here at http://iheartmediacareers.com/Pages/EEO.aspx to learn about E-Verify.

Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$1999.htmld to apply and search by the Job Posting Title.

iHeartMedia, Inc. is one of the leading global media and entertainment companies specializing in radio, digital, outdoor, mobile, live events, and on-demand entertainment and information services across the nation and providing premier opportunities for advertisers.

Click Here To Learn More About Us:

www.iheartmedia.com at http://www.iheartmedia.com/Pages/Home.aspx