iHeartMedia TTWN Traffic Coordinator in San Antonio, Texas
Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$4482.htmld to apply and search by the Job Posting Title.
Total Traffic + Weather Network
iHeartMedia’s traffic business, Total Traffic & Weather Network (TTWN), is the leading provider of traffic, transit and weather information in the United States, reaching more than 194 million monthly listeners across more than 200 markets. TTWN delivers traffic and weather updates to more than 2,000 radio and over 200 television stations, as well as through internet and mobile partnerships.
The TTWN Traffic Coordinator assists the Director of Traffic and the departments within TTWN Traffic: contracts, scheduling and copy. Together, they are responsible for ensuring that TTWN's radio advertising spots air correctly each week
Respond to questions and requests from the sales team, radio stations and operational personnel, including the following
Provide order/revision entry status
Generate and send order confirmations
Research under delivery questions
Generate and send logs
Update affiliate contacts
Upload and provide missing copy/audio
Troubleshooting technical issues
Escalate and route questions and requests to the appropriate person
Assign tasks to individual contracts, scheduling and copy coordinators as specified by the Director of Traffic
Provide support to Director of Traffic, as well as contracts, scheduling and copy coordinators as needed
Excellent communication skills, over both email and phone
Customer service and/or administrative support experience preferred
Ability to listen and understand requests properly
Convey information and answers clearly and effectively
Strong computer and data entry skills, with the ability to learn new systems quickly
Meticulous attention to detail, following up as necessary
Work well individually, as well as with others
Excellent time management, focusing on urgent and important tasks
High school diploma
Bachelor’s degree preferred
San Antonio, TX: 20880 Stone Oak Parkway, 78258
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Our organization participates in E-Verify. Click here at http://iheartmediacareers.com/Pages/EEO.aspx to learn about E-Verify.
Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$1999.htmld to apply and search by the Job Posting Title.
iHeartMedia, Inc. is one of the leading global media and entertainment companies specializing in radio, digital, outdoor, mobile, live events, and on-demand entertainment and information services across the nation and providing premier opportunities for advertisers.
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www.iheartmedia.com at http://www.iheartmedia.com/Pages/Home.aspx