iHeartMedia Agile Program Manager in San Antonio, Texas

Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$4482.htmld to apply and search by the Job Posting Title.


Job Summary:

iHeartMedia, Inc. is one of the leading global media and entertainment companies specializing in radio, digital, outdoor, mobile, live events, and on-demand entertainment and information services for local communities and providing premier opportunities for advertisers.

iHeartMedia, Inc. consists of two main media businesses: Clear Channel Outdoor Holdings (NYSE: CCO) and the wholly owned iHeartMedia. Between these divisions, we focus on providing a spectrum of multi-platform advertising and marketing opportunities for partners and world-class entertainment content and events for listeners and users.

Position Overview

iHeartMedia is looking for a talented Agile Program Manager to work with our Engineering & Systems Integration teams to support iHeartMedia IT initiatives. The Agile Program Manager will be responsible for ensuring that the agile process is followed across all assigned agile teams. Working closely with the appropriate IT leadership, this leader will help remove impediments, foster the environment for high performance, continuous flow and relentless improvement. The successful execution of this role will combine passion for delivering on time and with quality, excellent team collaboration skills and the ability to coach teams for the adoption and mastery of agile practices.

As the Agile Program Manager, you will :

  • Be responsible for managing a large Agile development team including 3+ Scrum teams and program forecast accuracy

  • Be proficient in complex facilitation, and issue/risk/dependency management techniques (cross team, cross department) weighted toward empowered teams

  • Lead and direct a set of high-priority projects and the Agile process, which often require considerable resources and high levels of functional integration and iteration with internal teams

  • Compile historical data available with the team and present it for the reference of the senior officials and the team members working on the projects/program status updates

  • Monitor team dynamic and team accountability related to delivery commitments and program status updates including, schedule, scope, and budget

  • Define with the team(s), agile productivity KPIs and ensures continuous progress

  • Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance

  • Investigate non-standard requests and problems, with some assistance from others

  • Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments

  • Teach, mentor, and coach teams, Scrum Masters, Agile and Product on emerging agile, lean, and XP methods

  • Manage all scrum activities to coordinate progress in agile teams, both internal at iHeartMedia and those sourced from resource augmentation partners

  • Minimize bureaucracy while providing excellent reporting, risk escalation and status visibility

  • Provide constant guidance to the teams, fostering the continued growth of the agile mindset, tools and methodologies


  • 8+ years of experience in IT involving process improvement, project management or requirements analysis or management

  • 5-7 years of experience with Agile, specifically as a Scrum Master

  • 5+ years of experience as the Program Manager role within a Scaled Agile Framework

  • Knowledge of project management principles and the ability to apply the principles, tools and techniques to develop/plan, manage or execute projects or work plans to ensure successful completion (e.g., on time, within budget)

  • Exhibits lean Agile servant leadership

  • Ability to facilitate meetings with all levels of the organization and lead teams through the 5 levels of Agile Planning

  • Ability to work across multiple teams for cross dependency coordination, communication, and work tracking

  • Ability to lead software developers and manage peers through influence, persuasion, and facilitation

  • Ability to establish a data-driven culture and a repeatable, structured and disciplined approach to the scrum process

  • Ability to facilitate the team to find solutions and remove impediments for the teams

  • Ability to manage the dependencies between team capacity, prioritization, budget, software quality and committed deadlines

  • Ability to orchestrate and manage sprints in Jira, Slack and other agile tools to minimize bureaucracy and accelerate the flow of information in the organization

Education and Experience :

  • Bachelor’s Degree in Computer Science or a related field preferred; or 8+ years of experience in lieu of degree

  • PMI-ACP or equivalent certification preferred

  • PSM I or PSM II certification preferred

  • Experience in scaling Agile teams

  • Experience with Virtual Agile Task boards and PPM toolsets

  • Experience coaching and mentoring peers to build high performing Agile teams

Location : Austin, TX

Travel: Up to 30%


San Antonio, TX: 20880 Stone Oak Parkway, 78258

Position Type


The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Click here at http://iheartmediacareers.com/Pages/EEO.aspx to learn about E-Verify.

Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$1999.htmld to apply and search by the Job Posting Title.

iHeartMedia, Inc. is one of the leading global media and entertainment companies specializing in radio, digital, outdoor, mobile, live events, and on-demand entertainment and information services across the nation and providing premier opportunities for advertisers.

Click Here To Learn More About Us:

www.iheartmedia.com at http://www.iheartmedia.com/Pages/Home.aspx