iHeartMedia Digital Manager in New York, New York

Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$4482.htmld to apply and search by the Job Posting Title.

Clear Channel Outdoor

Job Summary:

The Digital Manager is responsible for management of content for all digital boards in the region and work collaboratively with Branches within the Region. This role is the subject matter expert/master on how the content of our signs are executed and delivered.

Role Responsibilities

  • Supports VPs of Sales within the region and branch Marketing Managers in the training of new AE’s regarding capabilities of digital products, concepts, content and supporting tools.

  • Supports Marketing Managers and VPs of Sales across the region in the development of sales promotions based on capacity & revenue opportunities.

  • Meets with staff regularly to provide digital platform training, support and innovative integrations

  • Identifies customer needs and understands how to align our offerings to showcase digital’s unique values and become a strategic solutions partner to fulfill those needs

  • Determines the best way get the client’s content programmed, ensures content changes happen efficiently, accurately and in compliance with contract terms.

  • Ensures digital charting matches the contract, manages design information and ensures correct content is programmed.

  • Monitors webcams and works with Branch Operations and key digital product manufacturers to respond to display, unit failure or other service related issues to the digital units. Communicates issues to Branch management in timely manner.

  • Investigates and resolves client complaints in cooperation with sales, marketing and operations.

  • Executes the content of the branch/region’s digital products and their distribution.

  • Maintains creative standards to protect quality of ads on display.

  • Ensures all photo and video guidelines are met.

  • Collaborates with branch real estate and operations teams in the development and deployment of new digital product opportunities.

  • Work with real estate and public affairs to help with digital regulatory and permitting issues.

  • Responsible for maintaining daily occupancy reports and forecasts

  • May manage Digital Media Coordinator (in markets/regions where both resources exist).

  • May require flexibility in work schedule


  • Deep understanding and ability to manage production workflow, timelines and schedules.

  • Agility integrating the sales function with operations

  • Adept at handling multiple projects simultaneously and meeting deadlines in a fast paced environment.

  • Excellent communication skills; verbal, and written and presenting to groups of all sizes and levels of management.

  • Proficiency in MS Office applications (Word, Excel, PowerPoint), Salesforce.com a plus as well as various social media platforms and ad media databases

  • Knowledge of competitive media spending reports like Kantar Research, Neilson, Arbitron preferred.

  • Knowledge of media and advertising industry, inventory management systems, CRM tools (e.g., Salesforce.com) strongly preferred.

Required Competencies

  • Understanding Business – Knows the business and the mission-critical technical and functional skills needed to do the job; understands various types of business propositions and understands how businesses operate in general, Sales Management.

  • Getting Organized – Is well organized, resourceful, and well planning; effective and efficient at marshalling multiple resources to get things done; foresees and plans around obstacles.

  • Communication – Interacts with others through verbal and non-verbal means to present information in an engaging and understandable manner; listens to gain a shared understanding of the topic at hand.

  • Innovation – Takes a multi-faceted approach to problem-solving and creation of novel solutions to problems; takes a viewpoint that is broader than their immediate group or department and encompassing external factors.

  • Collaboration – Understands the importance of relationships in effective teamwork; modifies personal style to work more effectively within a team; involves stakeholders in defining the problem and best solution.

Job Qualifications


  • Bachelor’s degree in Advertising, Marketing or Communications preferred.

Work Experience

  • 5+ years of relevant digital content management experience in Advertising, Broadcast media or agency related positions. OOH experience preferred


New York, NY: 99 Park Avenue, 2nd Floor, 10016

Position Type


The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Click here at http://iheartmediacareers.com/Pages/EEO.aspx to learn about E-Verify.

Current employees and contingent workers click here at https://wd5.myworkday.com/iheartmedia/d/task/3005$1999.htmld to apply and search by the Job Posting Title.

iHeartMedia, Inc. is one of the leading global media and entertainment companies specializing in radio, digital, outdoor, mobile, live events, and on-demand entertainment and information services across the nation and providing premier opportunities for advertisers.

Click Here To Learn More About Us:

www.iheartmedia.com at http://www.iheartmedia.com/Pages/Home.aspx