iHeartMedia Jobs

Job Information

iHeartMedia Contesting Fulfillment Associate in New York, New York

Current employees and contingent workers click here (https://wd5.myworkday.com/iheartmedia/d/task/3005$4482.htmld) to apply and search by the Job Posting Title.

iHeartMedia Stations

Job Summary:

Assists the Marketing & Promotions team with contesting and prize fulfillment.

Duties include:

  • Accurately capture prize winner information and input correctly into PromoSuite, following up with prize winners for any outstanding paperwork

  • Ensuring prize winners meet the guidelines and qualify as described in each contest’s rules

  • Shipping prizes to winners and ensuring prize winners receive their prize in a timely manner

  • Handle incoming calls and/or emails from prize winners and/or listeners

  • Determine the quickest, most effective ways to answer a prize winner and/or listener question

  • Troubleshooting common challenges and issues

  • Escalating queries and concerns as appropriate

  • Tactfully handle confrontational or stressful interactions

  • Overall general promotion of our iHeartRadio stations as well as our sponsors.

Requirements:

  • Must be able to work a minimum of 20 hours/week.

  • Reliable transportation to Manhattan (office location)

  • Knowledge of stations’ core demographics.

  • The ability to work in a team environment.

  • Must be well organized and detail oriented.

  • Night & Weekend availability may also be needed.

Work Experience:

  • 1-3 years’ experience in customer service, promotions and marketing

Education:

  • High school diploma; 4-year college degree preferred (emphasis in Communications, Advertising or Marketing)

Certifications:

  • N/A

Location

New York, NY: 32 Avenue of the Americas, 10013

Additional Locations

Position Type

Regular

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Click here (http://iheartmediacareers.com/Pages/EEO.aspx) to learn about E-Verify.

Current employees and contingent workers click here (https://wd5.myworkday.com/iheartmedia/d/task/3005$1999.htmld) to apply and search by the Job Posting Title.

iHeartMedia is the number one audio company in the United States, reaching nine out of 10 Americans every month – we specialize in radio, digital, social, podcasts, influencers, data, and events across the nation and provide premier opportunities for advertisers.

Visit iHeartMedia.com to learn more about us.

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