iHeartMedia Digital Account Coordinator in Los Angeles, California
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iHeartMedia is the leading media and entertainment company with the largest reach of any digital, radio, outdoor or television entity in the U.S. We are always on the lookout for innovative and collaborative people to join the team. The Digital Account Management team is charged with ensuring a strategic and successful execution, to the highest level of client satisfaction, across our full digital product suite including the latest podcast, audio, social, video, display media, & custom tactics.
iHeartMedia is looking for a highly motivated Digital Account Coordinator to join the team and bring a positive attitude and a curiosity to learn. Account Coordinators are responsible for assisting with campaign management and working with other members of the Account Management team to achieve maximum client value/satisfaction. The role will work with both internal contacts as well as clients to make sure all commitments are delivered through both the iHeartMedia & client vision. This will include: providing day-to-day support to Account Managers, assisting with project management of campaigns, monitoring campaign pacing and delivery, contributing to comprehensive wrap reports, and focusing on client success through launch and execution.
The ideal candidate should have some knowledge and experience of the digital media space and are expected to excel in relationship building, have strong project management skills, a meticulous attention to detail, analytical skills, and the ability to thrive in a fast moving and challenging environment. The Account Coordinator position is the first step towards an Account Manager role, and there is opportunity for growth.
Provide day to day support for a team focused on maintaining excellent relationships with media agencies and clients by providing outstanding campaign management, client service, intelligent updates and campaign wrap up reports.
Support campaigns with a details-oriented project management approach to keep cross platform deliverables aligned.
Assist with timelines, asset trackers, internal communications, weekly client status calls, pacing/delivery trackers and campaign recap materials
Assist in bringing to life custom programs including but not limited to podcasts, influencer campaigns, video content capture, sweepstakes, events, and on-site social activations.
Collaborate with billing team monthly to ensure reconciling billing in a timely manner.
Contribute to regular reporting on campaign wins & learnings and gather proof of performance for assigned campaigns.
2-3+ years of full-time work experience, preferably in a project management and/or client services role
Excellent written communication and presentation skills
Interest in media, technologies, and a desire to keep informed of new trends
Professional maturity, integrity, discipline, and a positive attitude
Strong project and portfolio management skills
Ability to prioritize duties and meet deadlines
Advanced knowledge of Microsoft Office and social media platforms (Facebook, Twitter, Instagram, Snapchat and more)
High level of accuracy and attention to detail
Strong analytical skills: must have a demonstrated track record of excellence in analytics, either via past work experience and/ or successful completion of analytic coursework
Experience using presentation software programs, such as Powerpoint
High degree of stress tolerance; ability to work and thrive in a fast-paced, rapidly changing work environment; maintains composure when faced with difficult situations and personalities
Demonstrated ability to think outside the box and take initiative to solve problems as they arise
Nice to have:
Previous media/agency industry experience
Expert use of Facebook ads, Twitter ads, or other RTB media buying and optimization tools
Experience building presentations and presenting in front of a group of people (whether internal or in front of clients)
Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.
$64,480 - $70,928
Los Angeles, CA: 5700 Wilshire Boulevard, Suite 200, 90036
iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:
Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Our organization participates in E-Verify. Click here (https://www.e-verify.gov/employees) to learn about E-Verify.
iHeartMedia is the number one audio company in the United States, reaching nine out of 10 Americans every month – we specialize in radio, digital, social, podcasts, influencers, data, and events across the nation and provide premier opportunities for advertisers.
Visit iHeartMedia.com to learn more about us.