iHeartMedia Coordinator, Client Success in Los Angeles, California
Join the iHeartMedia Team!
Working at iHeartMedia is exciting! We are the leading media and entertainment company with the largest reach of any digital, radio, outdoor or television entity in the U.S. We are always on the lookout for innovative and collaborative people to join the team.
About the Team
The Client Success team strives to be the best account services and partnership management team in the business. This team ensures that our partners get the most value possible out of all the marketing opportunities iHeart offers. We oversee delivery of cross platform media campaigns that include audio, video, experiential and digital media as well as our signature events that include iHeart’s great on-air talent and major musical celebrities.
Provide day to day support for a team focused on best in class brand Activation for assigned accounts at 70% on, that brings cross platform media campaigns & national event partnerships to life.
Support campaigns with a detail-oriented project management approach to keep cross platform deliverables aligned across iHeartMedia talent components, on-site experiential, audio/video content, promotions, etc.
Traffic assets and gather proof of performance for assigned campaigns.
Updating weekly account notes and final P&L in Salesforce.
Contribute to regular reporting on campaign wins & learnings for custom deals to drive renewals and new business.
Assist with timelines, asset trackers, internal communications, weekly client status calls, delivery trackers and campaign recap materials.
Constant focus on client success through launch and execution.
Contribute to population of comprehensive wrap up report that provides informed internal recaps on performance & learnings for the senior account team.
1-3 years of Event Activation, Project Management or Client Relationship experience
Media/agency industry experience preferred
Excellent written and verbal communication skills
Strong project and portfolio management skills
Extremely detail oriented
Strong analytical skills
Strong knowledge of Power Point and Excel
Travel required (approx. 20% of the year)
Los Angeles, CA: 5700 Wilshire Boulevard, Suite 200, 90036
iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:
Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Some positions in certain divisions of the iHeartMedia family of companies are subject to mandatory vaccination requirements as a condition of employment. Candidates who have been offered employment for these positions at iHeartMedia, subject to applicable law, will be required to demonstrate they have been fully vaccinated for COVID-19 or qualify for a medical or religious accommodation from the vaccination requirement by their start date (which may be extended for such purposes). If the aforementioned requirements are not met, candidates who have accepted offers for such positions will have their offers rescinded and/or employment terminated in accordance with applicable law.
Our organization participates in E-Verify. Click here (https://www.e-verify.gov/employees) to learn about E-Verify.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Click Here (https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf) to learn about the San Francisco Fair Chance Ordinance .
Current employees and contingent workers click here (https://wd5.myworkday.com/iheartmedia/d/task/3005$4482.htmld) to apply and search by the Job Posting Title.