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iHeartMedia Business Process Engineering Internship in Austin, Texas


Current employees and contingent workers click here (https://wd5.myworkday.com/iheartmedia/d/task/3005$4482.htmld) to apply and search by the Job Posting Title.

The audio revolution is here – and iHeart is leading it! From broadcast radio to digital streaming radio to podcasting, audio continues to grow – and iHeart, which reaches 90% of Americans every month, is the #1 audio company in America across every one of those platforms. We’re the home of many of the country’s most popular and trusted on-air personalities and podcast influencers; we build important connections with hundreds of communities across America; we create and produce some of the most popular and well-known branded live music events in America; and we have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting. Only one company in America has the #1 position in everything audio: iHeartMedia.

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:

We are looking for talented, energetic, curious problem-solvers who will be a great fit into our fast moving culture. In turn, we will help you acquire specific skills where needed.

What You'll Do:

The Business Process Engineering Intern will take part in a number of exciting day-to-day department operations and projects supporting our IT teams responsible for building applications that run our business using cutting edge cloud technologies from managing $3 billion in revenue to processing a quarter of a billion records on a daily basis for big data processing. These are systems that are critical to our operations. Your specific responsibilities will include:

  • Document existing business processes, identifying opportunities for optimization

  • Work closely with Product Owners and business stakeholders to effectively translate and prioritize opportunities & business needs into technical requirements

  • Maintain excellent documentation wiki/collaboration sites

  • Develop change management plans to include end-user training, job aides and communication materials

What You'll Need:

  • Pursuing a Bachelors or Masters degree in BIS, Data Analytics, Business, or related program, 3.0 GPA (strongly preferred)

  • Experience leading projects, and/or ability to meet with people and understand their needs

  • Presentation skills and experience

  • Experience with process design and optimization activity/tools (preferred)

What You'll Bring:


San Antonio, TX: 20880 Stone Oak Parkway, 78258

Position Type:


Time Type:

Full time

Pay Type:


The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify. Click here (https://www.e-verify.gov/employees) to learn about E-Verify.

iHeartMedia is the number one audio company in the United States, reaching nine out of 10 Americans every month – we specialize in radio, digital, social, podcasts, influencers, data, and events across the nation and provide premier opportunities for advertisers.

Visit iHeartMedia.com to learn more about us.